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IT Application Expert



Date:  Apr 12, 2021

For the global PHI (Process Harmonization Initiative) project team located at our headquarters in Lenzburg, Switzerland we are looking for a


PHI IT Application Experts (SAP) 100% (m/f)


Your challenge

In this role you will be responsible for the successful delivery of the design and implementation of the global template from the system perspective within the designated process area (one of the following: Supply Chain Planning, Plan to Manufacture, Master Data, Order to Cash). 
In this role you report directly to PHI Process Lead of the relevant process area and functionally report to PHI IT Director. You will interact with functional leads and process teams in different markets, as well as with other internal and external stakeholders. 


Your key responsibilities
•    Provide expertise and strategic partnership to the Hero organization on business processes and technology opportunities
•    Collaborate with the process team and business process owners to understand and document systems requirements to enhance and optimize system capabilities
•    Define configuration & customization of Enterprise Business Process
•    Collaborate with business system administrators and process owners to understand and document the data and integration requirements to seamlessly exchange critical process data
•    Define, specify and own the integration between the various business applications of the PHI systems landscape.
•    Perform integrated testing and training to process owners
•    Building and maintain system process documentation 
•    Provide business cutover and on-going support after GO LIVE
•    Apply analytical and best practice problem solving skills to troubleshoot and resolve issues in a timely manner
•    Serve as key “Point of Contact” to stakeholders for any ERP-related operational issues/escalations/enhancements, collaborating with the PHI core team, Group IT team and external partners for effective delivery

Your profile
•    Degree in Information Technology, Business Management, or relevant certification
•    Minimum 3 years working experience in SAP ERP process design and support
•    Expert knowledge of the SAP landscape and technology, design, build and integration of systems
•    S/4 Hana or ECC6 background or Arkieva tool experience
•    Good understanding of end to end supply chain or master data or financial processes.
•    Knowledgeable within the relevant system modules (MM, PP or PP-PI, SD, FI/CO, QM) with regards to standard processes and system configuration
•    Strong analytical and problem-solving skills, with the ability to seek alternatives, and/or approaches to problems, and develop/implement solutions
•    Expertise in process documentation, testing and training from system perspective
•    Strong organization and communication skills. 
•    Communicates well with senior business leaders and stakeholders and is able to switch and translate easily between process/system terminology and business language.
•    Performs well in an environment with a high level of ambiguity, can drive clarity and structure and is highly self-motivated.
•    Fluency in English (oral and written) is essential, any other language is an advantage
•    Travel activity (once Covid-19 restrictions will allow it)


Your contact

We are looking forward to receiving your application and motivational letter through our online portal.

Should you have any questions, please do not hesitate to contact Kristine Araja ¦ PHI Project Transformation Lead ¦ kristine.araja@hero.ch ¦ www.hero-group.ch

Good reasons to work for Hero

  • A challenging, varied job with a lot of creative freedom in a successful company
  • A modern workplace and an international team 
  • Flexible working hours and high independence within your area of responsibility
  • Competitive employment and working conditions 

More about us

We are an international food company that is passionate about good, natural food. Since our foundation in 1886, our ethos remains unchanged – making high quality, natural products that are easily available to consumers.

If the mix of strong Swiss roots with the international flair of a global corporation appeals to you, and you appreciate the freedom to work independently, then we should definitely get to know each other.

We are looking forward to receive your application via the button << Apply now >>.

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