Process Expert Order to Cash (O2C)

Process Expert – Order to Cash (O2C)
Spain (Murcia) • Germany (Bad Schwartau) • Netherlands (Breda) • Switzerland (Lenzburg)

Are you ready to shape how orders flow seamlessly across a global business?

Join us at Hero as we transform our organization with harmonized global processes, data, and systems. As our Process Expert – O2C, you will be at the heart of building and deploying our global Order to Cash template—creating the backbone that empowers our teams, our customers, and ultimately our consumers.

In this role, you’ll travel up to 50% of the time and often work independently, partnering closely with teams spread across multiple countries. If you thrive with ownership, enjoy navigating across cultures, and feel energized by a mix of collaboration and solo focus time — this is your perfect playground.

What You’ll Achieve

Design the Blueprint of Tomorrow:

• You will own and drive the design of end to end O2C processes, transforming strategic direction into a clear, harmonized global template that elevates how we operate.

Turn Vision into Reality:

• You will collaborate with system experts and IT to build, integrate, and optimize the global O2C process across systems—ensuring our global template works flawlessly.

Lead Rollouts That Make Impact:

• You will prepare and run workshops, support configurations, create documentation, design test scenarios, and guide key users through training and hypercare support.

Champion Continuous Improvement:

• You will maintain and evolve global training materials and drive improvements that enhance efficiency, integration, and adoption across markets.

Bring Stakeholders Together:

• You will align and engage Global Process Owners, Stream Leads, key users, and external partners assuring everyone is connected and committed to the global process vision.

Who You Are

Process Architect

• You bring 3–5 years of experience in complex process and system implementations within an international environment.
• You have a strong end to end understanding of Order to Cash processes, including master data and financial integration.

SAP Savvy Builder

• You are fluent in SAP standard processes and experienced in global templates and harmonized models.
• You know how to translate business needs into robust, scalable system solutions.

Structured Project Driver

• You thrive in planning, organizing, and managing multiple priorities to deliver high quality outcomes.
• You are experienced in documentation, testing, training, and rollout execution.

Clear Communicator & Connector

• You excel at bridging business and system language, influencing stakeholders, and collaborating across functions and cultures.
• You bring a collaborative mindset and enjoy working with diverse teams.

Self Starter with Ownership

• You act with initiative, accountability, and a strong sense of responsibility.
• You are fluent in English and ready to travel up to 50%.

Our Culture: How We Grow Together

• Create wow: We dare to do things differently, seek to always win with consumers and customers, and endeavor to be forever relevant and vital to our world. It’s about Curiosity, Innovation and Consumer/Customer Focus.
• Everyone Hero: We work together in pursuit of our common mission and strategy, strengthening our local businesses by leveraging the power of the collective. It’s about Purpose, Performance and Teamwork.
• Nourish others: We treat everyone with honesty, care and respect and provide our people, customers and consumers with what they need to thrive. It’s about Honesty, Empowerment, Respect and Diversity.
• Take responsibility: We make good choices today to build a more sustainable business and environment fit for the needs of tomorrow. It’s about Sustainability, Ownership, Heritage and Quality.

Ready to drive a global O2C transformation from any of our key European hubs?
Join us from Murcia, Bad Schwartau, Breda, or Lenzburg — and become part of a team rewriting how Hero works, delivers, and grows across the world.

Sound like you? Apply now
Important: We only accept applications sent to the designated channels. Please be aware of job offer scrapers; we will not accept applications from other third parties.